Can't find the exact book or article you need at Grasselli? We can help!
Because of our partnerships with libraries across the state and the country (an even internationally!), students at JCU have access to a world of information far more vast that we could hold within our walls!
Grasselli Library can request materials to be delivered to you electronically or at the library Help Desk. This process is called "Interlibrary Loan - (ILL)."
Articles and book chapters are delivered electronically, usually within 1-2 business days. You'll receive an email with a link to either download the article or access it from your library account.
Physical materials such as print books, DVDs, etc. are delivered to the JCU library Help Desk to be picked up. These typically arrive in 1-2 weeks, however depending on where the item is coming from it may take longer.
It is also possible to request items to be delivered to one of our partner libraries within Ohio (e.g. if you're home in Columbus over summer and want a book delivered to the OSU library).
How to make a request:
Make sure to search Grasselli resources first from our catalog. It's important to log into your account in order to see all the resources you can request. If you need help feel free to use the chat box on this page to ask a question! If you don't find the item, click "search beyond your library" as in the screenshot below.
If you find the item, click on the "Get it for me from other libraries" link:
Then you should see the Request It/Get It box, which will be similar to this: 
Click "Get It" and add any important notes if needed. Once you hit "send" you'll be able to see and track your request in your account.
If you can't find the article in the Grasselli Search catalog, try Google Scholar. Find the article/book and gather as much information about the citation as you can. The more information, the easier it is for us to deliver your items quickly. You should have the title of the book, article or.chapter, author(s), year of publication, journal title and volume/issue if applicable. If you have a DOI or a direct link to the article citation that can be very helpful! Once you have this information, go to the Blank ILL Request form and fill it in. Once you complete this form, the remainder of the process is the same.
Rarely, we are unable to fill a request, either because too few libraries hold the item in question or because of borrowing or copying fees that are charged to the library. If you have questions or need additional information, email us at: ill@jcu.edu, or use the chat box on this page.
Articles and book chapters are delivered electronically, usually within 1-2 business days. You'll receive an email with a link to either download the article or access it from your library account.
Physical materials such as print books, DVDs, etc. are delivered to the JCU library Help Desk to be picked up. These typically arrive in 1-2 weeks, however depending on where the item is coming from it may take longer.
It is also possible to request items to be delivered to one of our partner libraries within Ohio (e.g. if you're home in Columbus over summer and want a book delivered to the OSU library).