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People & Services

Who we are and how we can help

The Grasselli Library Help Desk is located immediately in front of you as you enter the library. We are available to answer questions about library services and to help locate information. Service is offered in person, by telephone, and via chat. Those desiring a more extended consultation may make an appointment with a subject librarian for in-depth research on a particular subject.  

Ways to Contact Us:

Chat using the "Ask a Human" tab at the bottom of library web pages

Help Desk Phone:  216-397-4233

Email: library@jcu.edu

FAQ: askthelib.jcu.edu

Ask a Librarian

Grasselli reference librarians are available to help you find information and to answer questions about the library and its services. Please contact us in one of the following ways: